Where Every Scroll is a New Adventure
Did I say two days? I meant five days.
It is a known quantity that our customer database contains both structural flaws and a significant amount of bad data. We have another IT team working continuously on addressing these issues.
However, for a variety of reasons, it’s my team that tends to discover these problems. That’s exactly what happened this week; and it added another couple of days to the firefighting efforts.
I cannot express enough the tremendous frustration that comes with running into an obstacle of this nature. The are plenty of other industries in which a past decision can come back to haunt you; but the abstract nature of software development lends itself particularly well to ensuring these landmines are unnoticed until, of course, someone inevitably steps on one.